Client

Lifts and escalators: public bodies and shopping centres

Maximum availability, public safety and cost control on high-traffic sites, where every hour of downtime is immediately visible.

Lifts and escalators: public bodies and shopping centres

On a site open to the public, a stopped installation is not just a technical inconvenience: it is a problem of accessibility, safety and image, with possible regulatory consequences.

These installations also have very different wear profiles: equipment used several thousand times a day is not maintained like a residential building lift.

Availability

measured and tracked over time

Accessibility

of the public guaranteed at all times

Off-hours

works planned without disturbing the public

What we hear most often

The situations that trigger a call

Highly visible stoppages

Escalators and shopping-centre lifts are used intensively and watched by the public all day long.

Accessibility to guarantee

Access for people with reduced mobility, families and deliveries cannot depend on a single available installation.

High operating costs

Maintenance, parts and out-of-contract interventions reach levels where a full overhaul becomes very profitable.

Operating constraints

Interventions often have to happen outside opening hours, which complicates the management of the works.

Our approach

Three steps, a deliverable each time

01

Reliability first

Analysis of the real causes of stoppages, prioritisation of the components responsible for unavailability, and maintenance plans adapted to the footfall.

02

Financial optimisation

Analysis of contracts and consumption, competitive tendering, definition of availability indicators enforceable against the provider.

03

Planned interventions

Organisation of the works outside operating hours, phasing consistent with the site’s activity peaks, coordination with the operator.

Frequently asked questions

Frequently asked questions: Public bodies & shopping centres

Let us talk about your installation

A first conversation is often enough to see clearly

Describe your situation: number of installations, current contract, issue encountered. We come back to you with a technical answer, not a sales pitch.

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