Client
Lifts and escalators: public bodies and shopping centres
Maximum availability, public safety and cost control on high-traffic sites, where every hour of downtime is immediately visible.

On a site open to the public, a stopped installation is not just a technical inconvenience: it is a problem of accessibility, safety and image, with possible regulatory consequences.
These installations also have very different wear profiles: equipment used several thousand times a day is not maintained like a residential building lift.
Availability
measured and tracked over time
Accessibility
of the public guaranteed at all times
Off-hours
works planned without disturbing the public
What we hear most often
The situations that trigger a call
Highly visible stoppages
Escalators and shopping-centre lifts are used intensively and watched by the public all day long.
Accessibility to guarantee
Access for people with reduced mobility, families and deliveries cannot depend on a single available installation.
High operating costs
Maintenance, parts and out-of-contract interventions reach levels where a full overhaul becomes very profitable.
Operating constraints
Interventions often have to happen outside opening hours, which complicates the management of the works.
Our approach
Three steps, a deliverable each time
Reliability first
Analysis of the real causes of stoppages, prioritisation of the components responsible for unavailability, and maintenance plans adapted to the footfall.
Financial optimisation
Analysis of contracts and consumption, competitive tendering, definition of availability indicators enforceable against the provider.
Planned interventions
Organisation of the works outside operating hours, phasing consistent with the site’s activity peaks, coordination with the operator.
Services involved
What we put in place for you
Cost optimisation
Lastingly reduce the operating costs of your portfolio without compromising safety or availability. Average observed reduction: 20%.
Learn moreAudit & technical assessment
A complete and unbiased diagnosis of your installation: actual condition of the equipment, compliance, safety, costs and action priorities, with a digital report within 72 hours.
Learn moreSafety & compliance
Standards, mandatory inspections, compliance upgrades and owner responsibility: what to know, anticipate and document.
Learn moreSpecifications & project management
Define the requirement precisely, compare what is genuinely comparable, and avoid offers dragged down on non-negotiable items.
Learn moreFrequently asked questions
Frequently asked questions: Public bodies & shopping centres
Let us talk about your installation
A first conversation is often enough to see clearly
Describe your situation: number of installations, current contract, issue encountered. We come back to you with a technical answer, not a sales pitch.
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